This statement covers this website — mycoachoffice.com — and the contact form on it. The My Coach Office application has its own privacy terms, which apply once you have an account.
Last updated: July 2026This website is operated by Treeleaf Business, established in Belgium, which acts as the data controller for the personal data described here.
For any question about this statement or about your data, contact us at info@treeleaf.be. We answer data protection requests from that address.
By default, the marketing pages set no tracking or advertising cookies. Nothing is loaded for advertising purposes unless you have explicitly accepted it — see marketing cookies below. Fonts are loaded from Google Fonts, which means your browser contacts Google's servers to fetch them; Google receives your IP address as part of that request.
When you send us a message, we process the name, email address, topic and message you provide. We ask for these because we cannot answer you without them — the legal basis is our legitimate interest in responding to enquiries directed at us.
The form is protected by Cloudflare Turnstile. To tell people apart from bots, Turnstile receives your IP address and information about your browser directly from your browser, and we send it a one-time token to verify. Turnstile is designed not to profile visitors across sites and does not set advertising cookies. The legal basis is our legitimate interest in keeping the form usable and free of abuse.
Contact-form submissions are delivered to our support inbox by email and nowhere else. In particular:
Mail is delivered through our hosting provider's mail servers, which handle the message in transit on our behalf. Once your message reaches the support inbox, it lives there as ordinary email and follows our normal mailbox retention — we keep correspondence only as long as it is useful for support and record-keeping, and delete it when it no longer is.
Some of these providers may process data outside the European Economic Area. Where that happens, transfers are covered by the safeguards those providers offer, such as the European Commission's Standard Contractual Clauses.
Like any web server, our hosting keeps short-lived technical logs — IP address, request path, timestamp, user agent — for security and troubleshooting. When the contact form rejects a submission, we record that it happened and why, as counts and error codes only. We do not log the content of your message, your email address, or your verification token.
Under the GDPR you can ask us to give you a copy of the personal data we hold about you, to correct it, to delete it, to restrict how we use it, or to object to our processing of it. Where we rely on your consent — as we do for marketing cookies — you can withdraw it at any time, and withdrawing is as easy as giving it was. Because contact-form data lives only as email, requests about it are handled directly against that mailbox.
Write to support@mycoachoffice.com and we will respond within one month. If you are not satisfied with our answer, you have the right to lodge a complaint with your national data protection authority — in Belgium, the Gegevensbeschermingsautoriteit / Autorité de protection des données.
If you believe you have found a vulnerability affecting this site or the platform, please follow our responsible disclosure policy rather than using the contact form.
If we change how this website handles personal data, we will update this statement and the date at the top of the page.